Collection Performance Advisor^SM

Collection Performance Advisor provides hospitals with an easy way to control the collections process. Using advanced analytics and data, it directs patient accounts to the right team at the right time with the right information to maximize financial performance. Combining Experian’s decades of collections expertise from working with today’s global leaders in financial services, retail, insurance and telecommunications with SearchAmerica’s proven best practices for health care, Collections Performance Advisor is a decisioning platform designed to address the financial challenges of today’s health care networks. Collection Performance Advisor:

• Directs patient accounts to the best-suited team, whether internal or an external third-party agency

• Applies a consistent strategy that fits an account’s age and financial status

• Gives actionable insight to maximize performance

• Provides centralized reporting

Using performance information from internal teams and outside agencies, Collection Performance Advisor delivers assessments of each team’s overall performance comparison to one another, their peers and industry standards. The service shows how each team is performing by patient segment and helps the hospitals to better direct accounts to the agency best able to collect on each type of account.