E-Learning Modules
Equipping frontline staff with the skills to manage sensitive situations with patients
When patients receive outstanding customer service, a hospital’s patient safety, satisfaction, and bottom line increase. Therefore, healthcare staff must be educated not simply in their chosen discipline, but also in compliance, interpersonal communications, and change management.
SearchAmerica’s E-Learning Modules are designed to educate frontline staff on how to address the variety of patient encounters and deliver a more positive healthcare experience.
The E-Learning Modules include:
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Adjusting to change
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Privacy, security and compliance
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Red Flags Rule
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SAME page conversations
(S - Share the facts, A - Ask for input, M - Make suggestions,
E - Empathy) -
SearchAmerica products and services
Used by many of today’s leading hospitals, the modules are well-suited for new hire training, yearly compliance reviews, during operational changes, and much more. They teach compliance, interpersonal and communication skills that are necessary for today’s healthcare professionals.
Download the E-Learning Fact Sheet
For More Information
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LATEST NEWS
SearchAmerica
Wins 2009 Tekne Award
October 29, 2009
SearchAmerica
Unveils Five E-Learning Modules for Health Care
October 8, 2009
Universal Health Services (UHS)
Implements Efficient and Financially Advantageous Process for Rising
Self-pay Patient Population
August 20, 2009
SearchAmerica
President, Daniel Johnson, Named Ernst & Young Entrepreneur Of The Year
June 30, 2009
SearchAmerica Releases Red Flags
Rule Sell Sheet for Compliance and Legal
June 24, 2009
Experian Acquires SearchAmerica
December 2008
UPCOMING EVENTS
Readying Your Charity Care for
the IRS 990 Webinar
Wednesday, Dec. 9, 2009 at 1:00pm Central
registration
HFMA Region 11
Las Vegas, Nevada
January 24 - 27, 2009
The Dixie Institute - HFMA
Region V
Charleston, South Carolina
February 16 - 19, 2009
SearchAmerica Advisory
Committee Meeting
Naples, Florida
April 9 - 11, 2009
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