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E-Learning Modules

Equipping frontline staff with the skills to manage sensitive situations with patients

When patients receive outstanding customer service, a hospital’s patient safety, satisfaction, and bottom line increase. Therefore, healthcare staff must be educated not simply in their chosen discipline, but also in compliance, interpersonal communications, and change management.

SearchAmerica’s E-Learning Modules are designed to educate frontline staff on how to address the variety of patient encounters and deliver a more positive healthcare experience.

The E-Learning Modules include:

• Adjusting to change

• Privacy, security and compliance

• Red Flags Rule

• SAME page conversations
  (S - Share the facts, A - Ask for input, M - Make suggestions,
  E - Empathy)

• SearchAmerica products and services

Used by many of today’s leading hospitals, the modules are well-suited for new hire training, yearly compliance reviews, during operational changes, and much more. They teach compliance, interpersonal and communication skills that are necessary for today’s healthcare professionals.

Download the E-Learning Fact Sheet

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For More Information

Fill out the form below and our staff will be in contact with you shortly.

First Name
Last Name
Title
Company
Website
Email
Phone
Industry	--None-- Alumni Organization Attorney, Collections Attorney, General Auto Recovery Bail Agent Bail Bonds Bail Enforcement Bank Bank, Finance, R/E, Insurance Billing Service Cable Collection Ag./Collection Dept./Repo Collection Agency Collection Department Credit Union Employment/Background Search Finance Government Agency Healthcare/Medical Healthcare Collections Insurance Law Enforcement Legal Proceedings or Research Manufacturing Company Other People Locator Service Private Investigator Rental Agency Repossessors Retail Credit Authorization Skiptracing Student Loans Telecomm University/School
Area of interest:	--None-- E-Learning Modules Payment Advisor Suite Address Checker Patient Open Balance Display Collection Performance Advisor Predictive Intelligence Dashboard Return Mail IRS 990 Schedule H Pricing Other

 

 

LATEST NEWS

SearchAmerica unveils next-generation service to help hospitals better control patient receivables and increase collections
June 14th, 2010

SearchAmerica Adds new service to help hospitals better manage financial health
May 13, 2010

SearchAmerica HFMA Sunspots Newsletter Article
February/ March 2010

SearchAmerica Releases Touchette Case Study
January 30, 2010

Search America Wins 2009 Tekne Award
October 29, 2009

SearchAmerica Unveils Five E-Learning Modules for Health Care
October 8, 2009

Universal Health Services (UHS) Implements Efficient and Financially Advantageous Process for Rising Self-pay Patient Population
August 20, 2009

SearchAmerica President, Daniel Johnson, Named Ernst & Young Entrepreneur Of The Year
June 30, 2009

SearchAmerica Releases Red Flags Rule Sell Sheet for Compliance and Legal
June 24, 2009

Experian Acquires SearchAmerica
December 2008

UPCOMING EVENTS

Innovations '10 for Healthcare IT Siemens Customer Education Symposium
Gaylord Palms Hotel and Conference Center
Orlando, FL
August 8 - 11, 2010

Maryland AAHAM Chapter
Clarion Hotel,
Ocean City, MD
September 14 - 16th, 2010

NAHAM-NE
Holiday Inn
Stamford, CT
October 18 - 19th, 2010

2010 HFMA Region 9 Conference
Sheraton New Orleans Hotel
New Orleans, LA
November 14 - 16, 2010

Webinars

Predict Cash Collections with Confidence
July 29, 2010 1:00pm CST

REGISTER HERE

More event details