Return Mail

Correcting Invoices and Statement Addresses of Return Mail

SearchAmerica, A part of Experian’s Return Mail solution, typically used in a hospital’s back-end billing office, retrieves accurate patient address information when the U.S. Postal Service returns invoices or statements due to incorrect address information. All addresses are CASS Certified^TM and allow for immediate return processing.

One facility in the west coast reported showing a drop of over 60 self-pay AR days (over a six month period) when automated address verification using the Return Mail solution was put into use.

SearchAmerica's Return Mail solution provides hospitals with the following benefits:

• Quickly obtains correct address information so invoices can be processed faster
• Immediately launches the mailing process for the corrected mail, even when partial or limited information has been provided
   

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