Return Mail

Correcting Invoices and Statement Addresses of Return Mail

SearchAmerica, A part of Experian’s Return Mail solution, typically used in a hospital’s back-end billing office, retrieves accurate patient address information when the U.S. Postal Service returns invoices or statements due to incorrect address information. All addresses are CASS certified and allow for immediate return processing.

One facility in the west coast reported showing a drop of over 60 self-pay AR days (over a six month period) when automated address verification using the Return Mail solution was put into use.

SearchAmerica's Return Mail solution provides hospitals with the following benefits:

• Quickly obtains correct address information so invoices can be processed faster
• Immediately launches the mailing process for the corrected mail, even when partial or limited information has been provided
   

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