Return Mail

SearchAmerica’s Return Mail solution, typically used in the back-end billing office, finds updated information when the U.S. Postal Service returns invoices or statements, due to incorrect address information. All addresses are CASS certified and allow for immediate return processing. One facility in the west coast reported showing a drop of over 60 self-pay AR days (over a six month period) when automated address verification was put into use.

SearchAmerica's Return Mail solution provides hospitals with the following benefits:

• Quickly obtains correct address information so that the invoices can be processed faster - This search uses an aggressive algorithm aimed at locating a different address than provided by the customer
• Facilitates immediate process of correcting and resubmitting return mail, even when partial or limited information has been provided
• Provides ideal back-end procedures in support of mailing efforts

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